约会:一个神秘的事实星系
Dating: A mysterious constellation of facts

原始链接: https://dynomight.net/dating/

## 约会应用悖论 尽管约会应用被广泛使用,但许多人并不喜欢它们,这引发了对速配等替代方式复兴的猜测。这似乎自相矛盾:如果应用存在如此多的缺陷,为什么没有更好的选择出现来挑战像Match Group这样占据主导地位的公司(并享受着可观的利润)?通常的解释——网络效应——表明少数大型应用控制着市场,优先考虑利润而非用户体验。 然而,这并不能完全解释为什么速配,即使参与者数量较少,仍然可以取得成功。作者认为,**高带宽的面对面互动是关键**。几分钟的对话比个人资料和短信能揭示更多信息,有效地筛选出真诚的联系——一种在初步互动后的乐观感觉。 约会应用缺乏这种即时反馈,需要庞大的用户基础来弥补,从而强化了网络效应,并允许成熟的公司利用用户。令人惊讶的是,应用并没有优先考虑解决这种信息差距,这可能是因为成熟的参与者受益于现状,而初创公司/慈善机构尚未有效地解决这个复杂的问题。

## 约会应用与选择悖论:摘要 最近Hacker News上的一讨论探讨了为什么约会应用如此普遍,却似乎总是难以成功。核心论点在于**选择悖论**:过多的选择会导致分析瘫痪,最终导致不满。虽然几个潜在的匹配对象可能令人兴奋,但大量的选择使得难以辨别真正合适的伴侣,导致人们要么放弃,要么降低标准。 有几个因素导致了这种情况。用户可能缺乏自我意识,难以表达他们的愿望,或者陷入无休止比较选项的陷阱。人们也担心约会应用将用户参与度(和收入)置于成功的匹配之上,从而激励他们让用户在平台上停留更长时间。 其他提出的观点包括选择偏差(那些在约会中成功的人可能完全避免使用应用),人格类型的影响,以及在线个人资料与现实生活互动之间的差异。最终,讨论表明约会应用可能本身并没有缺陷,而是加剧了寻找有意义的联系中现有的挑战。
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原文

Here are a few things that seem to be true:

  1. Dating apps are very popular.
  2. Lots of people hate dating apps.
  3. They hate them so much that there’s supposedly a resurgence in alternatives like speed dating.

None of those are too controversial, I think. (Let’s stress supposedly in #3.) But if you stare at them for a while, it’s hard to see how they can all be true at the same time.

Because, why do people hate dating apps? People complain that they’re bad in various ways, such as being ineffective, dehumanizing, or expensive. (And such small portions!) But if they’re bad, then why? Technologically speaking, a dating app is not difficult to make. If dating apps are so bad, why don’t new non-bad ones emerge and outcompete them?

The typical answer is network effects. A dating app’s value depends on how many other people are on it. So everyone gravitates to the popular ones and eventually most of the market is captured by a few winners. To displace them, you’d have to spend a huge amount of money on advertising. So—the theory goes—the winners are an oligopoly that gleefully focus on extracting money from their clients instead of making those clients happy.

That isn’t obviously wrong. Match Group (which owns Tinder, Match, Plenty of Fish, OK Cupid, Hinge, and many others) has recently had an operating margin of ~25%. That’s more like a crazy-profitable entrenched tech company (Apple manages ~30%) than a nervous business in a crowded market.

But wait a second. How many people go to a speed dating event? Maybe 30? I don’t know if the speed dating “resurgence” is real, but it doesn’t matter. Some people definitely do find love at real-life events with small numbers of people. If that’s possible, then shouldn’t it also be possible to create a dating app that’s useful even with only a small number of users? Meaning good apps should have emerged long ago and displaced the crappy incumbents? And so the surviving dating apps should be non-hated?

We’ve got ourselves a contradiction. So something is wrong with that argument. But what?

Theory 1: Selection

Perhaps speed dating attendees are more likely to be good matches than people on dating apps. This might be true because they tend to be similar in terms of income, education, etc., and people tend to mate assortatively. People who go to such events might also have some similarities in terms of personality or what they’re looking for in a relationship.

You could also theorize that people at speed dating events are higher “quality”. For example, maybe it’s easier to conceal negative traits on dating apps than it is in person. If so, this might lead to some kind of adverse selection where people without secret negative traits get frustrated and stop using the apps.

I’m not sure either of those are true. But even if they are, consider the magnitudes. While a speed dating event might have 30 people, a dating app in a large city could easily have 30,000 users. While the fraction of good matches might be lower on a dating app, the absolute number is still surely far higher.

Theory 2: Bandwidth

Perhaps even if you have fewer potential matches at a speed dating event, you have better odds of actually finding them, because in-person interactions reveals information that dating apps don’t.

People often complain that dating apps are superficial, that there’s too much focus on pictures. Personally, I don’t think pictures deserve so much criticism. Yes, they show how hot you are. But pictures also give lots of information about important non-superficial things, like your personality, values, social class, and lifestyle. I’m convinced people use pictures for all that stuff as much as hotness.

But you know what’s even better than pictures? Actually talking to someone!

Many people seem to think that a few minutes of small talk isn’t enough time to learn anything about someone. Personally, I think evolution spent millions of years training us to do exactly that. I’d even claim that this is why small talk exists.

(I have friends with varying levels of extroversion and agreeableness, but all of my friends seem to have high openness to experience. When I meet someone new, I’m convinced I can guess their openness to ±10% by the time they’ve completed five sentences.)

So maybe the information a dating app provides just isn’t all that useful compared to a few minutes of casual conversation. If so, then dating apps might be incredibly inefficient. You have to go through some silly texting courtship ritual, set up a time to meet, physically go there, and then pretend to smile for an hour even if you immediately hate them.

Under this theory, dating apps provide a tiny amount of information about a gigantic pool of people, while speed dating provides a ton of information about a small number of people. Maybe that’s a win, at least sometimes.

Theory 3: Behavior

Maybe the benefit of real-life events isn’t that they provide more information, but that they change how we behave.

For example, maybe people are nicer in person? Because only then can we sense that others are also sentient beings with internal lives and so on?

I’m pretty sure that’s true. But it’s not obvious it helps with our mystery, since people from dating apps eventually meet in person, too. If they’re still nice when they do, then this just resolves into “in-person interactions provide more information”, and is already covered by the previous theory. To help resolve our mystery, you’d need to claim that people at real-life events act differently than they do when meeting up as a result of a dating app.

That could happen as a result of a “behavioral equilibrium”. Some people take dating apps seriously and some take them casually. But it’s hard to tell what category someone else is in, so everyone proceeds with caution. But by showing up at an in-person event, everyone has demonstrated some level of seriousness. And maybe this makes everyone behave differently? Perhaps, but I don’t really see it.

Obscure theories

I can think of a few other possible explanations.

  1. Maybe speed dating serves a niche. Just like Fitafy / Bristlr / High There! serve people who love fitness / beards / marijuana, maybe speed dating just serves some small-ish fraction of the population but not others.

  2. Maybe the people who succeed at speed dating would also have succeeded no matter what. So they don’t offer any general lessons.

  3. Maybe creating a dating app is in fact very technologically difficult. So while the dating apps are profit-extracting oligopolies, that’s because of technological moat, not network effects.

I don’t really buy any of these.

Drumroll

So what’s really happening? I am not confident, but here’s my best guess:

  1. Selection is not a major factor.

  2. The high bandwidth of in-person interactions is a major factor.

  3. The fact that people are nicer or more open-minded in person is not a major factor, other than through making in-person interactions higher bandwidth.

  4. None of the obscure theories are major factors.

  5. Dating apps are an oligopoly, driven by network effects.

Basically, a key “filter” in finding love is finding someone where you both feel optimistic after talking for five minutes. Speed dating is (somewhat / sometimes) effective because it efficiently crams a lot of people into the top of that filter.

Meanwhile, because dating apps are low-bandwidth, they need a large pool to be viable. Thus, they’re subject to network effects, and the winners can turn the screws to extract maximum profits from their users.

Partly I’m not confident in that story just because it has so many moving parts. But something else worries me too. If it’s true, then why aren’t dating apps trying harder to provide that same information that in-person interactions do?

If anything, I understand they’re moving in the opposite direction. Maybe Match Group would have no interest in that, since they’re busy enjoying their precious network effects. But why not startups? Hell, why not philanthropies? (Think of all the utility you could create!) For the above story to hold together, you have to believe that it’s a very difficult problem.

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