智能手机操纵我们的情绪并触发我们的反射。
Smartphones manipulate our emotions and trigger our reflexes

原始链接: https://theconversation.com/smartphones-manipulate-our-emotions-and-trigger-our-reflexes-no-wonder-were-addicted-265014

## “需求型”智能手机的吸引力 全球范围内,对青少年心理健康和学业表现的担忧日益加剧,推动着学校禁止使用智能手机。然而,问题不仅仅在于社交媒体和游戏;*手机本身*的设计就极具吸引力。一种新的观点认为,智能手机已经演变成“有生命的存在”,与用户建立情感联系。 通过面部识别、地理定位和响应式触摸屏等功能,手机模仿社交信号——识别“信任的面孔”或响应手势——从而产生亲密感。感官反馈,如振动和微妙的界面反应,甚至会诱发“幻振综合征”,让我们感觉自己被设备 постоянно需要。 许多这些技术起源于其他领域(军事GPS、寻呼机警报、电子宠物),但它们汇聚在一起,创造了一种独特而迷人的体验。这种持续的感知和数据收集引发了隐私问题,甚至延伸到生物识别数据,如睡眠模式和情绪分析。 管理这种依赖需要有意识的努力:限制功能、优先考虑隐私设置,并将手机视为工具,而不是伴侣。最终,需要更广泛的讨论,并可能需要更严格的监管,以解决手机如何积极培养我们的注意力和忠诚度。

## 智能手机成瘾与我们的冲动:摘要 最近的Hacker News讨论集中在智能手机的操纵性及其对人类行为的影响。核心论点是,虽然智能手机承诺了获取所有信息,但它们已经变成了利用我们冲动的工具,通过推送通知和“黑暗模式”等成瘾功能来实现。 用户指出一个悖论:我们既渴望自由,又需要保护自己免受自身弱点的侵害。一些人认为问题不在于技术本身,而在于我们无法自我调节,而这种状况由于公司将参与度置于用户福祉之上而加剧。另一些人则建议需要“群体免疫”——对操纵策略的广泛认识——而不是依赖外部限制。 提出的解决方案包括限制设备功能、为专注工作使用单独的配置文件,以及倡导类似于曾经限制可口可乐等产品中有害添加剂的法规。一个关键问题是成瘾性设计与“言论自由”之间的冲突,以及追究大型公司责任的困难。最终,这场讨论凸显了人们日益增长的意识,即需要重新掌控我们的注意力,并抵制这些强大设备的持续拉力。
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原文

The frequency and length of daily phone use continues to rise, especially among young people. It’s a global concern, driving recent decisions to ban phones in schools in Canada, the United States and elsewhere.


Read more: School smartphone bans reflect growing concern over youth mental health and academic performance


Social media, gaming, streaming and interacting with AI chatbots all contribute to this pull on our attention. But we need to look at the phones themselves to get the bigger picture.

As I argue in my newly published book, Needy Media: How Tech Gets Personal, our phones — and more recently, our watches — have become animated beings in our lives. These devices can build bonds with us by recognizing our presence and reacting to our bodies.

Packed with a growing range of technical features that target our sensory and psychological soft spots, smartphones create comforting ties that keep us picking them up. The emotional cues designed into these objects and interfaces imply that they need our attention, while in actuality, the devices are soaking up our data.

Smartphones create comforting ties that keep us picking them up. (Getty Images/Unsplash+)

A responsive presence

Face recognition, geolocation, touchscreens, vibration, sound alerts and audio and motion sensing all play their part in catching our attention and responding to our actions. Separately, these may not create a strong emotional attachment, but collectively they situate the phone as a uniquely intimate, sensitive and knowing presence in our lives.

Take facial recognition locks, for example. Convenient for quick access, a smartphone will light up and unlock with a glance when it encounters a known and trusted face. When introducing Face ID in 2017, Apple claimed: “Do it up anyway you do it, Face ID learns your face. It learns who you are.” This implies a deeper user-device connection, like the one we have with folks we know when we spot them crossing our path.

Some devices have repurposed the hand wave — a typical gesture of friendship — into a feature that triggers the camera to take a photo.

Geolocation converts networking signals into a dot on a map, and we see that dot as us — not our phone — just as we may see the dots of our friends’ phones on the map as them.

Phantom vibrations

Sensory cues play a strong role. Touchscreens allow the phone’s interface to react subtly, like edge lighting and rubberbanding, to mimic the pliability of skin.

Vibration and sound alerts make us highly sensitive to the smallest movement or sound from the device. This produces conditions like phantom vibration syndrome, where we imagine that the device requires our attention, even when it doesn’t.

Audio and motion sensing, on the other hand, allows the device to react to us almost instantly, as when it lowers its ringing on an incoming call when we grab its body.

Phones are constant companions as we move through our days. (Muradi/Unsplash), CC BY

Roots and origins

Most of these features were developed decades ago for other uses. GPS was created by the U.S. military in the early 1970s, then was adopted by hikers and sailors to both navigate and to allow others to locate them if necessary.

Vibration alerts were created for pagers in the late 1970s for professionals — from hospital staff to travelling salespeople — to notify them of an important phone call.

Sound alerts became more widespread with Tamagotchi and other 1990s digital pets. Those toys are especially significant when discussing today’s psychological dependency on portable devices.

Through their beeping cries for attention, Tamagotchi trained millions of school-age millennials to build emotional attachments to virtual handheld companions needing care and nurturing. Not surprisingly, these toys were banned in many schools for their tendency to disrupt classes and distract students.

Indiscriminate tracking

Phones have become an essential part of who we are and how we behave. But there’s also an issue of privacy around our most intimate actions and behaviours. Sensors keep sensing, measuring sounds, movements and proximity.

There is the risk that our dependency will intensify as phones learn things about us that have, until recently, been off limits.

Sleep is a good example. Audio and motion sensing allows the device to get a reasonable picture of when and how we sleep, often collecting and sharing biometric data through pre-loaded health and wellness apps.

Another example is more sophisticated facial recognition, that will not only be able to recognize a face, but also analyze expressions to determine alertness or mood.

All of this collected data may have profound consequences, making our bodily behaviour, our off-line interactions with others and our emotional fragility a regular part of the data profiles used to leverage our lives for corporate profit.

Devices like smartwatches can measure, collect and store biometric data. (Getty Images/Unsplash+)

Managing dependency

Short of powering off or walking away, what can we do to manage this dependency? We can access device settings and activate only those features we truly require, adjusting them now and again as our habits and lifestyles change.

Turning on geolocation only when we need navigation support, for example, increases privacy and helps break the belief that a phone and a user are an inseparable pair. Limiting sound and haptic alerts can gain us some independence, while opting for a passcode over facial recognition locks reminds us the device is a machine and not a friend. This may also make it harder for others to access the device.

So-called “dumb phones” limit what a user can do with their devices, though that’s a tough sell when 24/7 connectivity is becoming an expectation.

Manufacturers can do their part by placing more invasive device settings in the “off” position in the factory and being more transparent about their potential uses and data liabilities. That’s not likely to happen, however, without stronger government regulation that puts users and their data first.

In the meantime, at a minimum, we should broaden our public discussions of dependency beyond social media, gaming and artificial intelligence to acknowledge how phones, in themselves, can capture our attention and cultivate our loyalty.

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