AWS中断事件的后果:智能床垫失控,全球睡眠受扰。
Fallout from the AWS Outage: Smart Mattresses Go Rogue and Ruin Sleep Worldwide

原始链接: https://quasa.io/media/the-strangest-fallout-from-the-aws-outage-smart-mattresses-go-rogue-and-ruin-sleep-worldwide

## AWS 中断导致智能床垫变“笨” 2025年10月20日,亚马逊云服务(AWS)发生重大中断,影响了数百万用户,扰乱了Snapchat、Roblox和银行应用程序等服务。然而,对于Eight Sleep“智能”Pod3床垫的拥有者来说,出现了一个特别令人沮丧的后果。这些售价2000美元以上的床垫,拥有人工智能驱动的温度控制和睡眠追踪功能,在没有互联网连接的情况下完全失效——退化为基本的泡沫垫。 这次中断暴露了一个关键缺陷:Eight Sleep的系统完全依赖云连接,没有任何离线功能。用户发现自己无法调节温度、访问睡眠数据,甚至无法使用基本控制,一些床垫甚至完全冻结。一位用户因锁定的加热预设而度过了一个闷热的夜晚,引发了病毒式抗议。 这起事件凸显了“物联网”的脆弱性以及过度依赖云服务的风险,即使是像睡眠这样基本的需求也不例外。虽然AWS已经恢复,但这一事件作为一个警示,提醒我们需要在智能设备中具备强大的离线功能,以免我们为了一个好睡眠而任由服务器的ping值摆布。

## 智能设备可靠性与AWS中断 最近一次AWS中断导致“智能”床垫出现问题,扰乱了全球用户的睡眠,引发了关于互联网连接设备可靠性的讨论。该事件凸显了一个关键缺陷:许多智能设备缺乏强大的离线功能,并且在失去互联网连接时无法正常运行。 评论员提倡一种“离线优先”认证流程,让消费者能够识别在没有网络连接的情况下具有保证可用性和安全性的设备。人们对数据贪婪导致糟糕的设计以及对复杂且可能不可靠的“智能”替代品而非“哑”设备的偏好表示担忧。 讨论的解决方案包括苹果Homekit认证(需要一些离线操作)和Matter标准。另一些人建议强制性的安全默认设置——例如,当断开连接时,熔炉默认进入防冻模式——并优先考虑本地控制而非云依赖。最终,这场对话强调了在快速扩展的物联网世界中,更具弹性和以用户为中心的设计的必要性。
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原文

In the grand tradition of tech outages turning everyday life into a farce, Monday's massive Amazon Web Services (AWS) disruption didn't just take down Snapchat, Roblox, and Fortnite - it left thousands of sleep-deprived users sweating bullets in their own beds. While the world scrambled to reload their feeds, owners of Eight Sleep's high-tech Pod3 mattress covers discovered a chilling reality: their "smart" sleep sanctuaries had no offline mode. Zero. Zilch. In a world where even your fridge can survive a Wi-Fi blackout, who knew your bed couldn't?

The outage, which AWS confirmed stemmed from "increased error rates and latencies" in its US-EAST-1 region, rippled across the internet starting around 3 a.m. ET on October 20, 2025. By mid-morning, Downdetector had logged over eight million reports, with everything from banking apps to gaming platforms grinding to a halt.

But amid the chaos, one corner of the web lit up with uniquely absurd complaints: Eight Sleep's support site and social channels flooded with pleas from users whose mattresses had effectively gone on strike.

These $2,000+ gadgets, billed as AI-powered sleep coaches that track heart rate, monitor sleep stages, and dynamically adjust temperature via water-cooled coils, suddenly reverted to being glorified foam bricks.

Picture this: You're tucked in, ready for a night of optimized REM cycles, when your app pings an error. No more tweaking the chill to a crisp 55°F or firing up the "cool mode" for those midnight hot flashes.

The core temperature control? Utterly crippled without the cloud. Users reported the app freezing on loading screens, refusing to connect, and leaving them stranded in whatever thermal hell their last setting dictated.

Eight Sleep's system, which relies on backend servers for everything from real-time adjustments to data syncing, had no fallback. "It's unacceptable," fumed one early complainant on X, echoing the frustration of many who shelled out for "seamless" smart sleep only to face analog purgatory.

The hits kept coming. Smart sleep tracking? Dead in the water—no logging of phases, no biometric insights, just a void where your sleep score should be. Preset schedules, like the cheekily named "Prepare Bed for Sleep" routine that cues gentle warming or ambient vibes, fizzled out entirely, as all automations demand an internet lifeline to Eight Sleep's servers.

Even physical controls fared poorly: Touch panels on the Hub (the mattress's brain box) became unresponsive or glitchy, with some users noting they were "extremely inconvenient" at best - designed more as app backups than standalone saviors. And in the outage's cruelest twist, a handful of Pods straight-up froze. One Reddit thread devolved into a chorus of "my bed is bricked," with owners unable to reboot without cloud clearance.

Then there's the tweet that broke the internet's funny bone - and possibly a few marriages. Tech enthusiast Alex Browne, armed with an Eight Sleep Pod3, had programmed his mattress to preemptively heat up by +9°F above room temperature before bedtime. "I like it warm to ease in," he explained in a viral post that racked up thousands of likes and eye-rolls.

But when AWS went dark, the system locked into that toasty preset, disabling any cooling override. Browne spent the night marinating in his own perspiration, tweeting updates like a man betrayed: "Backend outage means I'm sleeping in a sauna.

Eight Sleep confirmed - no offline mode yet, but they're 'working on it'." Commenters piled on with dystopian jabs: "Next up: Subscription paywalls for your pillow fluffiness" and "Jeff Bezos is personally cranking my thermostat." By evening, as AWS reported "significant recovery," Browne's saga had morphed into a meme goldmine, spotlighting the absurdity of outsourcing your snooze to the cloud.

Eight Sleep isn't alone in this IoT vulnerability - AWS powers a staggering chunk of the smart home ecosystem, from Ring doorbells to Alexa plugs, all of which blinked out during the outage.

But mattresses? That's peak irony. Humans have napped on rocks for millennia without needing server pings, yet here we are, one faulty data center away from nocturnal disaster. The company, which touts over 50 clinical studies on its tech, has faced prior scrutiny too—like a 2024 security report uncovering exposed AWS keys that let engineers remotely SSH into users' beds, raising hackles about data privacy and backdoor access. (Imagine your ex tweaking the vibes from afar.)

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As the dust settles - with AWS mostly back online by 6 a.m. ET and Eight Sleep restoring controls - this episode serves as a wake-up call (pun intended). Smart tech promises utopia, but without robust offline fallbacks, it's just expensive fragility. For now, if you're an Eight Sleep devotee, keep a fan handy - and maybe a low-tech backup plan. Because in the words of one sweat-soaked survivor: "What won't they cloud-ify next? My dreams?"

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