Statistics show that approximately 20% of employees change roles each year. In a company of 100 people, that averages just under two departures every month! Handovers happen more frequently than you might think, and we often hear feedback like, “I wish we'd had this in place last month!”

Once a key person leaves, that institutional knowledge can be lost forever. That’s why organizations aren’t just waiting for the unexpected, they’re setting themselves up to avoid last-minute scrambles and costly business disruptions.

Some think of Handover as insurance – but for knowledge. They join Handover to prepare for anticipated absences (e.g. parental leave, retirement), or inevitable attrition.

However, the ultimate way to future-proof your organization is by having your team proactively capture updates and know-how during regular workflows, such as monthly check-ins, quarterly reviews, or even annual planning. This helps avoid the major disruptions and costs tied to unplanned departures, but it also builds a structured, dynamic, and searchable knowledge base on Handover!