Shopify:员工需证明工作无法由AI完成,方可申请增加人员编制
Shopify: Staffers to prove jobs can't be done by AI before asking for headcount

原始链接: https://www.cnbc.com/2025/04/07/shopify-ceo-prove-ai-cant-do-jobs-before-asking-for-more-headcount.html

Shopify首席执行官托比·卢特克正在大力推动公司内部广泛采用人工智能,并将其作为员工绩效的关键因素。在一份备忘录中,卢特克表示,员工必须通过证明人工智能无法处理这项任务来证明需要额外员工或资源的合理性。他鼓励员工设想自主式人工智能代理如何增强其团队,并将人工智能视为生产力倍增器。 这项指示与Shopify自身的人工智能投资相符,其中包括为其商家提供的Sidekick和Shopify Magic等工具。与此同时,Shopify希望保持员工人数相对稳定,首席财务官Jeff Hoffmeister提到他们可能会招聘更高薪的人工智能工程师。与许多精简成本的科技公司一样,Shopify近年来也裁减了员工,但该公司专注于利用人工智能提高效率,并承担更具雄心的项目。公司希望员工在请求更多人力之前考虑人工智能如何改变他们的工作。

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原文

Tobias Lütke, CEO of Shopify, speaks at the Collision conference in Toronto, Canada, on May 22, 2019.

David Fitzgerald | Sportsfile | Getty Images

Shopify CEO Tobi Lutke is changing his company's approach to hiring in the age of artificial intelligence.

Employees will be expected to prove why they "cannot get what they want done using AI" before asking for more headcount and resources, Lutke wrote in a memo to staffers that he posted to X on Monday.

"What would this area look like if autonomous AI agents were already part of the team?" Lutke wrote in the memo, which was sent to employees late last month. "This question can lead to really fun discussions and projects."

Lutke also said there's a "fundamental expectation" across Shopify that employees embrace AI in their daily work, saying it has been a "multiplier" of productivity for those who have used it.

"I've seen many of these people approach implausible tasks, ones we wouldn't even have chosen to tackle before, with reflexive and brilliant usage of AI to get 100X the work done," Lutke wrote.

The company, which sells web-based software that helps online retailers manage sales and run their operations, will factor AI usage into performance reviews, he added.

The directive comes as tech companies have collectively earmarked hundreds of billions of dollars for investing in AI development this year. Shopify has rolled out AI tools for its merchants, including a chatbot called Sidekick and a suite of automation tools, which it dubs "Shopify Magic."

Just as they're plowing money into AI, tech companies are looking to streamline costs in other areas, either by discontinuing money-losing projects or through layoffs. In 2024, there were roughly 152,000 roles eliminated across 549 tech companies, according to Layoffs.fyi.

Shopify's total headcount fell to 8,100 at the end of December from 8,300 a year earlier, according to its latest annual filing. The Canadian company eliminated 14% of its workforce in 2022 and 20% the following year.

At an investor event last month hosted by Morgan Stanley, Shopify CFO Jeff Hoffmeister said the company can "keep headcount relatively flat," though employee-related costs could vary due to salary differences. He noted that "a higher comp, high-end AI engineer" can lift compensation costs even if headcount is staying the same.

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