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原始链接: https://news.ycombinator.com/item?id=43470613
这个Hacker News帖子讨论了X公司工程主管的离职,引发了人们对其平台现状的评论。一位使用X API构建应用程序的用户强调了一些问题,例如API功能不一致(尤其是在长篇文章方面)、无法解释的账户暂停和影子封禁,以及即使付费获得高级API访问权限和验证组织身份,支持仍然缓慢且无帮助。其他用户也纷纷表示,API可能是故意被削弱以偏向官方X应用程序,并且处于维护模式,缺乏对新功能的支持。X的估值和马斯克的影响力也成为讨论的焦点,一些人认为他支付了过高的价格,另一些人则认为这是一项战略性的政治举动。总体而言,人们普遍认为X存在可用性问题,一些人将网站性能不佳归咎于推动应用程序使用以及人工智能机器人数量的增加。
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I enjoy the product, but wish they'd spend more time making the core elements of the product work. For example, aspects of the API just don't work as expected, like for some reason search and mention endpoints do not have support for long form posts (>280 characters) enough though X supports posts with thousands of characters. The result is the API appears to work for some posts and just silently fails for others.
In addition to the API issues, we've struggled with inexplicable labeling/suspension and shadow banning, even on the personal account I've had for over a decade (seemed to be triggered by using my VPN). I understand the desire to control spam, but it seems excessive. Or if you do it excessively, at least provide adequate tools/support to request review.
On my app's X account I paid for both API access ($200/mo) and the Verified Org status ($2,000) and had a hard time getting support that took days to reply, when it did reply at all. And when the person replied they had nothing to do with the account label process, so weren't able to help, which was quite frustrating. It was fine since this was a little side project, but if this was a business at scale and I was paying that much in addition to ad spend I'd be furious.
Anyway, I know nothing about the Head of Eng or what's at the root of these issues, but I'm a big fan of X and hope they're able to fix these things. It's such. valuable tool. I'm even fine if it's pay to play, but if someone is on the higher tiers of your paid plans the support should be available when they need it.
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