原文
原始链接: https://news.ycombinator.com/item?id=40773151
尽管进行了严格的检查,有缺陷的零件仍然进入供应链。 由于化学正确性,这些零件最初看起来是可以接受的,这可能是由于锻造过程中的污染或不纯的原材料造成的。 制造业的古老格言是“质量始于起点”,但确保高质量的产品需要付出巨大的代价。 航空航天行业进行了大量的文档工作来保持质量,但这些做法具有固有的局限性。 在必须最大限度降低成本的竞争市场中,供应商可能会采取偷工减料的方式。 即使是信誉良好的公司也可能为了经济利益而故意牺牲质量。 中国制造商因生产不合格产品而面临批评,而苹果等科技巨头则密切监视其制造商是否存在此类违规行为。 后期生产质量控制措施的缺乏进一步加剧了这一问题,导致产品出现缺陷。 这一趋势的部分原因是长期的低利率和股价上涨的压力。 小企业通常可以在成本较低的情况下提供卓越的质量,因为它们具有灵活性和雇用被大公司忽视的人才的能力。 然而,即使是这些组织也面临着挑战。 当前的气候是各种不利因素的融合:经济压力不断加大、虚假广告泛滥、政治不确定性和流行病疲劳。 在这种情况下,大公司在质量保证方面遇到困难也就不足为奇了。 波音公司最近的经历证明了这一事实。 尽管目前尚不确定波音是否故意使用假冒零部件,但有证据表明,意识到潜在风险的人员由于相互竞争的担忧而忽视了解决这些风险。 最终,复杂的全球生产网络中的众多参与者,从制造商到批发商等,为了追求盈利而采取了可疑的做法。
To your point though, the material itself was correct to a rough level at least chemically. So most likely it was a problem with the forgings being contaminated or the forging process itself being slightly wrong (assuming it was a forged part, which it seems to be).
There is an old saw in manufacturing that “the only way to guarantee quality is to do it from the very start”.
The challenge is if you do that it is usually expensive.
Aerospace does all that paperwork nominally to try to guarantee that, and point the finger at anyone who tries to game the system.
But it is also eventually impossible to actually optimize cost without compromising the quality. So it has actual (usually visible) limitations in scale from a cost perspective. And if someone knows that what they are doing is wrong, of course they are going to try to stop a finger from pointing back to them.
so it’s inevitable when there is a lot of competition that suppliers run out of room to legitimately optimize, and they try to cut corners.
Shitty suppliers will try to cut corners right off the bat of course. Chinese manufacturers are notorious for almost immediately starting to put fake or out of spec components into things they make for folks once the initial ‘proof’ run is done and people stop paying as much attention. That is why Apple watches their manufacturers like hawks, including folks who work for them being onsite.
And there are a nearly infinite number of non-obvious ways to screw up the quality of something if someone is trying to cut corners, and from personal experience - Chinese manufacturers are uncommonly clever at it.
Same with wholesalers, subcontractors, and any other middlemen.
If the buyer is under similar pressure, they try to make up for it with ‘QA’. After all, even if the bag might be fake Gucci, if no one can tell, does it matter? Especially if it is half the cost?
Really lazy post-facto inspections or performatively checking paperwork are also a part of it, instead of actually verifying everything was done correctly from the start of course. Because having others believe it too is important for everyone.
That is inevitable in a ‘race to the bottom’, enshittification, etc. type scenario. As actually verifying quality is expensive.
As things get crazier, inevitably that QA gets looser and looser, and more and more corners get cut - until something breaks.
This is all due to the excessive low interest rate environment going on for so long, and the rising rates combined with a need to keep increasing stock prices causing a huge squeeze. Plus corporate idiocy and incompetence.
It’s no surprise the larger corporations are more visibly being screwed here, due to scale.
They aren’t allowed to be smart in the same way that small companies can, because they have to comply with all the other rules too even when they’re dumb.
In many cases a smaller company can actually produce a higher quality product for less, because they can hire people who are very competent but couldn’t pass a corporate hiring filter, or that hates the corp world, or that wants/needs something that the corp world can’t handle (like a competent boss, or flexible vacation).
They can also have folks like anal retentive asshole supervisors that would never make it in a Corp world, but could produce a better product. Or a chill supervisor that can enable creativity that the Corp world is currently squashing with anal retentive asshole supervisors.
Made worse by massive BS being normalized (political + advertising situation right) emboldening predators and scammers, and post COVID burnout.
Not that small companies are panaceas, they suffer from their own problems. But they do tend to be different - like capitalization issues.
It’s quite the perfect storm of factors. It’s actually pretty amazing Boeing is going through this - though this is a repeated pattern for them frankly - because they already have such a well protected and near monopoly position. Near as I can tell, they don’t really need to be shaving pennies.
And to answer the prior post - I doubt Boeing ‘knew’ (as documented) about the counterfeit parts, because that would require exceptional corporate stupidity. So definitely not impossible.
But there were definitely folks in key positions that knew it was a risk and was likely going on at some level, and chose to ignore the risk due to other pressures/concerns. Good luck nailing them on it, however, as I’m sure some scapegoats are being found as we speak. That’s why they’re going after whistleblowers too.
Personally, I imagine it’s even worse elsewhere, it just isn’t getting the press because it is at a smaller scale.
This is all part of so many folks doing the wil-e-coyote run off the cliff but don’t look down maneuver. Boeing is being forced to look down.
Others will too, sooner or later. No one wants to.