谷歌违背了为 Chromebook 提供 10 年更新的承诺
Google breaks promise to provide 10 years of updates to Chromebooks

原始链接: https://www.osnews.com/story/146052/google-breaks-promise-to-provide-10-years-of-updates-to-chromebooks/

Google 最近推出了 Googlebooks,引发了对 ChromeOS 和 Chromebook 未来发展的担忧。由于 Googlebook OS 缺少学校及其他组织所需的管理功能,Chromebook 将暂时继续销售。Google 表示,ChromeOS 设备将持续获得更新和安全补丁,支持至 2034 年年中,一些较新的型号最终可能升级至 Googlebook OS。 然而,这一消息受到了批评,被认为违反了 Google 此前作出的承诺,即为每款 Chromebook 提供 10 年更新。批评者还称,迁移保证含糊不清,并鉴于 Google 过去曾终止硬件项目,质疑 Googlebooks 是否会获得长期支持。文章认为,更严格的消费者保护法律可以防止公司在几乎不承担后果的情况下撤销此类承诺。

The Hacker News 上的讨论帖围绕 Google 决定于 2034 年年中停止 ChromeOS 更新和安全补丁支持展开。尽管 Google 此前承诺为所有 Chromebook 提供十年支持,但这一决定距离现在大约只有八年,因此引发了争议。Google 表示,符合条件的设备将获得迁移至新版 Googlebook OS 的帮助;但批评者认为,这并没有兑现最初的承诺:购买者可能只能获得八年的 ChromeOS 支持,迁移途径可能十分有限,而且转向一个差异更大、限制更多的操作系统,并不等同于继续获得支持。 也有人将这一变化视为正常的产品过渡,拿 Apple 用新版 macOS 替换旧版本作比较,并认为用户通常期待的是持续的系统升级,而不是固定使用某一个平台。人们的担忧还包括 Google 过去多次停止产品的历史、Googlebook OS 的开放程度、学校合同和设备管理成本,以及电子垃圾问题。讨论还延伸到了对 Google 的不信任、教育数据隐私、Chromebook 的性能以及学校选择政策等方面。
相关文章

原文

Google launched its Googlebooks platform a week ago, and a lot of people were wondering what this meant for Chrome OS and Chromebooks. Since Googlebooks and its Android-based Googlebook OS lack the management frameworks markets like schools require, Chromebooks will continue to be available for now, until such time Googlebooks catch up in that regard. However, in a support document, Google states that update support for all Chromebook devices will end in 2034:

ChromeOS devices will continue to receive regular updates and security patches through mid-2034. For qualifying devices purchased today whose 10-year support lifecycle extends beyond 2034, Google is committed to supporting your transition to Googlebook OS, with many devices offering direct migration paths.

↫ Google support document

Google promised 10 years of updates for all Chromebooks, and it’s now breaking that promise for anyone buying a Chromebook between now and whenever the last Chromebook rolls off the production line. Sadly, we live in a world where corporations are free to make and break whatever promises they want virtually free of consequences, and as society we’re so used to it that anti-consumer behaviour like this barely elicits a shrug.

Google does state that “many newer commercial Chromebook models will be capable of upgrading to Googlebook OS”, but that, too, is just another promise – and a vague, one at that – so who knows how many devices will actually be capable of upgrading out in the real world. On top of that, we have no idea if Googlebooks will just be yet another in a long line of quickly abandoned Google tablet/laptop projects, further adding to the uncertainty.

Stuff like this should not be legal.

联系我们 contact @ memedata.com