只有16%的美国人认为人工智能会对社会产生积极影响
Only 16 Percent of Americans Think AI Will Have a Positive Impact on Society

原始链接: https://techcrunch.com/2026/06/17/only-16-percent-of-americans-think-ai-will-have-a-positive-impact-on-society-a-new-study-shows/

皮尤研究中心(Pew Research)近期的一项研究显示,尽管人工智能日益普及,但大多数美国人对其长期的社会影响仍持怀疑态度。仅有16%的受访者预见其未来是积极的,而40%的人则预计会产生负面后果。此外,近三分之二的人认为人工智能的发展速度过快,且大多数人对政府监管和企业安全标准缺乏信任。 有趣的是,怀疑态度并未阻碍人工智能的使用。自2023年以来,以ChatGPT为代表的人工智能聊天工具的日常使用率翻了一番多,许多人将其应用于工作和研究中。其中存在显著的人口统计差异:30岁以下的年轻人最为悲观,而男性比女性表现出更高的使用率和热情。此外,老年群体大多未参与其中,75%的65岁以上受访者表示从不使用人工智能工具。 归根结底,虽然人工智能正通过自动网页摘要等方式融入日常生活,但公众情绪仍以深深的谨慎感为特征。许多美国人对该技术的快速整合感到不安,并怀疑是否有必要的保障措施得以落实。

仅有 16% 的美国人对人工智能的社会影响持积极看法,这一调查结果在 Hacker News 上引发了激烈讨论。评论者认为,这种怀疑态度源于科技行业过往将利润置于用户福祉之上的做法,这导致了社会孤立、政治极化以及数字隐私的流失。 讨论强调了几个关键的分歧点: * **劳动力替代:** 许多人认为人工智能并非创新的工具,而是导致大规模裁员和工资压制的手段,这加剧了人们对科技领袖的不信任。 * **可靠性问题:** 用户对强行植入的低质量人工智能感到沮丧,例如“人工智能客服”,这往往会降低与人类互动相比的用户体验。 * **经济不平等:** 一个反复出现的主题是,人们认为人工智能带来的收益将完全归于资本所有者,而普通劳动者则会被甩在后面。 * **文化幻灭:** 对人工智能的怀疑往往与人们对现代数字生活日益增长的不满,以及对创意真实性丧失的认知交织在一起。 归根结底,用户认为该行业承诺过多却兑现不足,未能证明人工智能除了服务科技公司的狭隘利益外,还能如何切实地造福社会。
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原文

Despite the fact that AI increasingly dominates our economy (it’s a hot IPO summer and we’re all just along for the ride), most Americans are not particularly optimistic about the technology’s long-term impact on the country, a new study from Pew Research reveals.

In fact, although a whole lot of Americans increasingly use AI in their daily lives, most of them have neutral to negative views about it, the research reveals.

Only 16% of Americans think that AI’s impact on society during the next 20 years will be positive, Pew says, while around 40% say that it will have a negative impact.

A vast majority of people (67%) don’t believe that the U.S. government will do anything to meaningfully regulate AI. A similarly skeptical cohort (59%) don’t trust companies to develop it safely.

Young people — that is, those people under 30 — are the ones with the most negative feelings about AI. Pew says that only 14% of this cohort believe the tech will have a positive impact on society.

On top of all this, a vast majority of Americans — nearly two-thirds — also think that AI’s development is occurring too quickly.

Despite all of the skepticism, a whole lot of Americans also report using AI in their daily lives on an increasingly regular basis. About a quarter of Americans say they use AI chatbots on a daily basis. Those who do are typically using the chatbots for research purposes or for work, Pew says.

A vast majority of people using AI are using ChatGPT. Pew writes that 44% of U.S. adults now say they use OpenAI’s chatbot, a figure that’s more than doubled since 2023.

The next most popular chatbot is Gemini (24%), followed by Copilot (17%) and Meta AI (14%), with Grok (8%), Claude (6%), and Character.ai (3%) lagging behind.

There is a bit of a gender divide. While chatbot use is growing for both men and women, men still use AI more and are more enthusiastic about it, while women are more skeptical, Pew says. Men are more likely to say they use AI chatbots in their daily lives (27% versus 20% for men) and while equal shares of men and women report using ChatGPT, men more commonly report usage of other brands, such as Copilot and Grok.

The report also highlights how AI is changing the ways Americans consume information. Six in ten survey respondents told Pew that they routinely read AI generated internet summaries (indeed, on Google, they’re pretty much unavoidable). A much smaller number report using AI to get information on fitness and dieting.

There are also still a whole lot of people — about half of the country — that say they do not use AI in their daily lives. The people who do not use AI tend to be older, while those under 50 are more likely to say that they use it. Nearly 75% of Americans aged 65 or older say that they never use AI chatbots.

Those people who don’t use chatbots say they don’t because they’re not interested in them, and add that they have no intention of using them in the future.

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