Facebook 让 Netflix 查看用户私信,停止流媒体以让 Netflix 满意
Facebook let Netflix see user DMs, quit streaming to keep Netflix happy

原始链接: https://arstechnica.com/gadgets/2024/03/netflix-ad-spend-led-to-facebook-dm-access-end-of-facebook-streaming-biz-lawsuit/

Facebook 的母公司 Meta 去年 4 月宣布,他们将停止为其平台 Facebook Watch 制作原创节目。 在此之前,Meta 决定削减成本,其中包括停止流媒体服务并结束原创作品的制作。 然而,新公布的法庭文件表明,重要的广告客户 Netflix 在这一结果中发挥了作用。 该诉讼涉及 Meta 涉嫌的反竞争行为,其中包括一封要求 Netflix 联合创始人里德·哈斯廷斯提供与此案相关文件的信函。 这些文件据称详细说明了 Netflix 和 Meta 之间的密切关系,Netflix 影响了 Meta 退出流媒体市场的决定。 早些时候的一份投诉没有具体点名 Netflix,但提到了公司之间的数据共享协议。 据称,Netflix 获得了对用户数据的特殊访问权限,允许他们阅读私人 Facebook 消息,以换取增加该平台上的广告支出。 这种安排至少持续到 2018 年,当时有报道称 Facebook 向多家科技巨头授予了此类访问权限。 双方均拒绝对这些指控发表评论。

针对您关于 Netflix 访问 Facebook 私信 (DM) 的评论,如果 Netflix 在用户不知情或明确同意的情况下获取了对用户 DM 的访问权限,确实令人担忧。 但值得注意的是,该文章表明访问权限是在 Facebook 向选定合作伙伴提供此类功能期间授予的。 特别提及 Netflix 和 Spotify 意味着该功能是针对某些应用内交互而设计的。 关于您对“公共”和“私人”之间区别的评论,我同意您的观点。 普通用户可能不知道所涉及的具体数据范围,从而难以全面评估潜在风险。 尽管“私人”消息传递可以唤起明确的含义,但平台常常会引入模糊界限的复杂性。 最后,我想提出一个在评论部分没有明确提及的方面——立法和法规的作用。 尽管自我监管和行业标准至关重要,但政府在确保技术行业的道德实践方面发挥着至关重要的作用。 旨在保护消费者权利、保持创新与隐私之间的平衡以及提高透明度的更强有力的立法措施,可以在技术快速进步的情况下大大有助于维护个人自由。
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原文
A promotional image for Sorry for Your Loss, with Elizabeth Olsen
Enlarge / A promotional image for Sorry for Your Loss, which was a Facebook Watch original scripted series.

Last April, Meta revealed that it would no longer support original shows, like Jada Pinkett Smith's Red Table Talk talk show, on Facebook Watch. Meta's streaming business that was once viewed as competition for the likes of YouTube and Netflix is effectively dead now; Facebook doesn't produce original series, and Facebook Watch is no longer available as a video-streaming app.

The streaming business' demise has seemed related to cost cuts at Meta that have also included layoffs. However, recently unsealed court documents in an antitrust suit against Meta [PDF] claim that Meta has squashed its streaming dreams in order to appease one of its biggest ad customers: Netflix.

As spotted via Gizmodo, a letter was filed on April 14 in relation to a class-action antitrust suit that was filed by Meta customers, accusing Meta of anti-competitive practices that harm social media competition and consumers. The letter, made public Saturday, asks a court to have Reed Hastings, Netflix's founder and former CEO, respond to a subpoena for documents that plaintiffs claim are relevant to the case. The original complaint filed in December 2020 [PDF] doesn’t mention Netflix beyond stating that Facebook “secretly signed Whitelist and Data sharing agreements” with Netflix, along with “dozens” of other third-party app developers. The case is still ongoing.

The letter alleges that Netflix's relationship with Facebook was remarkably strong due to the former's ad spend with the latter and that Hastings directed "negotiations to end competition in streaming video" from Facebook.

One of the first questions that may come to mind is why a company like Facebook would allow Netflix to influence such a major business decision. The litigation claims the companies formed a lucrative business relationship that included Facebook allegedly giving Netflix access to Facebook users' private messages:

By 2013, Netflix had begun entering into a series of “Facebook Extended API” agreements, including a so-called “Inbox API” agreement that allowed Netflix programmatic access to Facebook’s users' private message inboxes, in exchange for which Netflix would “provide to FB a written report every two weeks that shows daily counts of recommendation sends and recipient clicks by interface, initiation surface, and/or implementation variant (e.g., Facebook vs. non-Facebook recommendation recipients). ... In August 2013, Facebook provided Netflix with access to its so-called “Titan API,” a private API that allowed a whitelisted partner to access, among other things, Facebook users' “messaging app and non-app friends."

Meta said it rolled out end-to-end encryption "for all personal chats and calls on Messenger and Facebook" in December. And in 2018, Facebook told Vox that it doesn't use private messages for ad targeting. But a few months later, The New York Times, citing "hundreds of pages of Facebook documents," reported that Facebook "gave Netflix and Spotify the ability to read Facebook users’ private messages."

Meta didn't respond to Ars Technica's request for comment. The company told Gizmodo that it has standard agreements with Netflix currently but didn't answer the publication's specific questions.

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